About

Professional Summary

Roger Santos is a technology executive, strategic consultant, and solo founder with nearly four decades of experience spanning enterprise communications infrastructure, telemedicine systems, digital platform development, and global health initiatives. As Founder and Principal of NGCC5 Inc., he is building Pion, an EALAI-powered autonomous AI platform that unifies Security Operations (SOC/cyber), SCADA/OT infrastructure management, and MSP operations. He also served as COO and Board Member of Fight Cancer Global, where he applied his expertise to improve healthcare access and cancer care in underserved communities worldwide.

Core Competencies

• Founding and scaling AI-powered enterprise platforms (Pion on Microsoft Azure)
• Autonomous AI systems for SOC, SCADA/OT, RMM, and managed service provider operations
• Design and deployment of secure global satellite, AV, and unified communications networks
• Telemedicine platform architecture and large-scale rollout for health systems and nonprofits
• Cross-border business development, board governance, and strategic partnerships
• Data lake design, analytics, and digital transformation leadership

Current Venture: NGCC5 & The Pion Platform

As solo founder of NGCC5 Inc. (Delaware C-Corporation), Roger is developing Pion, a proprietary autonomous AI platform designed to unify and automate complex operational environments. The platform integrates 12 specialized applications hosted on Microsoft Azure and currently exceeds 70,000 lines of production code. Pion leverages advanced EAL.AI capabilities to deliver intelligent orchestration across cybersecurity operations (SOC), industrial control systems (SCADA/OT), and managed service provider workflows. The platform is in active development and deployment, with ongoing work on intellectual property protection and investor readiness.

Professional Experience

2015 – Present: Independent Technology Business Solutions Consultant & COO / Board Member, Fight Cancer Global

Provide strategic technology consulting and operational leadership for a global nonprofit dedicated to cancer education, early detection, and expanding access to care in underserved regions. Lead infrastructure, telemedicine, and collaboration initiatives supporting medical training and service delivery across multiple continents.

2005 – 2014: Manager & Lead Engineer, Telemedicine and AV Systems, UC Davis School of Medicine and Medical Center, Sacramento, CA

Led the design, implementation, and operations of telemedicine, tele-education, and advanced AV/multimedia systems supporting medical education, clinical collaboration, and facility-wide communications.

2002 – 2004: Producer and Talk Radio Show Host, KAHI Radio, Auburn, CA

Produced and hosted “Knowing Your Home,” a local radio program focused on home technology and consumer electronics.

1993 – 2002: Sr. Global AV and Communication Infrastructure Engineer, Intel Corporation

Designed and deployed enterprise-wide communications infrastructure, including Intel’s first permanent global communications TV studio and early video conferencing solutions used in high-stakes legal proceedings.

1990 – 1993: Sr. Video Conferencing Technologist (Independent Contractor), Supporting Apple Corp initiatives, Mountain View, CA

Supported early video conferencing and collaboration technology development for next-generation mobile and computing platforms.

1986 – 1990: Lead AV Technician, Photo & Sound / EISI, Los Altos and Mountain View, CA

1983 – 1986: B.A. Broadcast Communication and Technical Theater, Santa Clara University

Selected Projects & Achievements

• Architected and implemented Intel’s global satellite communications network using the PanAmSat system with advanced encryption and key management, enabling secure bidirectional communications across more than 15 countries in the Americas, Europe, Asia, and Africa.
• Built Intel’s first permanent global communications television studio at corporate headquarters in Santa Clara, California.
• Deployed one of the earliest enterprise video conferencing solutions supporting Intel’s legal team during the landmark Intel/AMD trials (Sherman, Texas to Santa Clara HQ).
• Installed and supported early CLI Rembrandt/Sony CODEC systems between Apple and its development partners, contributing to foundational work that led to modern mobile video and collaboration technologies.
• Designed, managed, and operated the new UC Davis School of Medicine tele-education and telemedicine facility and established unified B2B/B2C telemedicine infrastructure for major health systems including Providence Health & Services (Seattle/Redmond, Washington).
• Led global infrastructure and collaboration initiatives for Fight Cancer Global, supporting medical education, training, and care delivery programs in Nigeria, South Africa, Kenya, São Paulo (Brazil), and other underserved regions across Africa and South America.
• Facilitated strategic business development and partnership relations between Zurich North America Risk Management and Oklo Inc. (Small Modular Reactor technology).
• Contributed to the development of mobile cancer bio-lab testing and analysis capabilities for deployment in resource-limited settings on behalf of Fight Cancer Global.
• Co-developed, with Dr. Renee Exelbert, collaborative cancer education and specialist training programs connecting U.S. medical experts with hospitals and clinics in urban and rural communities across Africa and South America.
• Supported corporate expansion and Middle East headquarters establishment initiatives in Dubai, UAE.

Education

University of California, Davis — M.S. Informatics, 2011

Santa Clara University — B.A. Broadcast Communication and Technical Theater, 1986